Privacy Policy

Information you share with us

When you text or call us, we receive the contact details and business information you choose to share. We use this to respond to your enquiry, discuss your website and, if you become a customer, deliver and support the agreed work.

Using your information

We use information to take steps at your request before entering into a contract, to fulfil agreed services and for legitimate business purposes such as responding to enquiries. We do not sell your personal information.

Website services

Our website hosting provider may process technical information such as an IP address and request logs to deliver the site and maintain its security. We use Google Fonts to display the website typography; your browser requests font files from Google, which receives technical connection information.

Cookies and analytics

This website does not currently use advertising cookies or a third-party visitor analytics service. Contact and interaction events are prepared for future analytics, but are not sent to an analytics provider. If this changes, this policy and any required consent choices will be updated.

Keeping information

We keep enquiry and customer information only for as long as needed for the purpose it was collected, including relevant legal or accounting obligations. Access is limited to those who need it to respond to you or deliver the work.

Your rights and questions

You can ask about accessing, correcting or deleting your personal information, or object to its use where applicable. Contact First Site on 07498 436044. You can also raise concerns with the UK Information Commissioner's Office at ico.org.uk.